Privacy Policy

1. Introduction

AXZ Tools ("we", "our", "us") operates the axztools.com website (the "Service"), a free online file conversion tool that allows users to convert PDF files to various formats including DOC, DOCX, XLS, XLSX, PPT, PPTX and vice versa.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect two types of information when you use our Service:

• Files Uploaded for Conversion: When you upload a file to convert, we temporarily store the file on our servers only for the duration of the conversion process (typically a few minutes).
• Automatically Collected Information: We may collect non-personally identifiable information about your use of our Service, including:
  • IP address (anonymized after processing)
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time and date of your visit
  • Conversion type and file format

We do not collect any personal information such as your name, email address, phone number, or payment information.

3. How We Use Your Information

We use the collected information only for the following purposes:

• To provide and maintain our Service
• To process file conversions as requested by you
• To improve our Service and optimize conversion performance
• To monitor usage patterns and identify technical issues
• To ensure the security and integrity of our Service

We do not use your files or data for any commercial purposes, marketing, or sharing with third parties for any reason.

4. Data Storage and Security

Your uploaded files are stored temporarily on our secure servers only for the time necessary to complete the conversion process (maximum 1 hour). After conversion completion or expiration of this period, all files are automatically and permanently deleted from our servers.

We implement industry-standard security measures to protect your files during transmission and processing, including:

• SSL/TLS encryption for all file uploads and downloads
• Secure server infrastructure with restricted access
• Automatic deletion protocols for all uploaded files
• Regular security audits and updates

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously strive to maintain the highest level of protection for our users.

5. Third-Party Services

Our Service may use third-party services that collect information used to identify you:

• Analytics Services: We may use Google Analytics to collect non-personally identifiable information about how users interact with our Service. This data helps us improve our website and services.
• Hosting Services: Our servers are hosted by reputable third-party providers who adhere to strict data protection standards.

These third-party service providers have their own Privacy Policies governing the use of your information. We recommend reviewing their privacy policies to understand their practices.

6. User Rights

Under applicable data protection laws (including GDPR for EU users), you have the following rights:

• The right to request confirmation of whether we process your personal data
• The right to request deletion of any data we may hold about you
• The right to object to processing of your data
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in Section 9.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us recognize your browser and remember certain preferences.

We use the following types of cookies:

• Essential Cookies: Necessary for the Service to function properly
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your preferences for future visits

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will immediately delete such information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: